The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Cindy Mercanti
Cindy Mercanti served as the Director Customer Service And Provincial Offences Administration And Financial Integration at City of Hamilton in 2024, received an annual salary of $211,947.71 and a taxable benefit of $2,323.12, as indicated by the Government of Ontario's Sunshine list. Cindy has held the same position since 2024 has been receiving six-figure yearly compensation.
$214,270.83
Total paid in 2024
$211,947.71
Salary
$2,323.12
Taxable Benefit
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Female Very high confidence |
Find Cindy on LinkedIn| Job Title : | Director Customer Service And Provincial Offences Administration And Financial Integration |
| Employer : | City of Hamilton |
| Sector : | Municipalities and Services |
| Year : | 2024 |
Comparing peers in identical roles within the organization | ||||
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$214K | ||||
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Comparison with other individuals in similar positions in Ontario | ||||
$214K | ||||
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| Bottom 90% | Below Average | Above Average | Top 10% |
Between 2015 and 2024, Cindy experienced an average annual increase of approximately 4.98% in annual salary, including taxable benefits at City of Hamilton. By 2024, Cindy's total pay had risen by 53.92% compared to the pay in 2015. Additional information can be found in the chart and table presented below.
Yearly Total Paid
| Year | Job Title | Salary | Taxable Benefit | Raise |
|---|---|---|---|---|
| 2024 | Director Customer Service And Provincial Offences Administration And Financial Integration | $211,948 | $2,323 | ⇧ 9.40% |
| 2023 | Director Customer Service And Provincial Offences Administration | $193,650 | $2,208 | ⇧ 3.94% |
| 2022 | Director Customer Service And Provincial Offences Administration | $186,408 | $2,035 | ⇧ 5.35% |
| 2021 | Director Customer Service And Provincial Offences Administration | $178,137 | $733 | ⇧ 1.34% |
| 2020 | Director Customer Service And Provincial Offences Administration | $175,352 | $1,158 | ⇩ -1.01% |
| 2019 | Director Customer Service And Provincial Offences Administration | $175,841 | $2,463 | ⇧ 6.58% |
| 2018 | Director Customer Service And Provincial Offences Administration | $164,880 | $2,419 | ⇧ 11.91% |
| 2017 | Director Customer Service | $147,166 | $2,333 | ⇧ 5.26% |
| 2016 | Director Financial Planning / Policy | $139,690 | $2,339 | ⇧ 2.03% |
| 2015 | Director Financial Planning / Policy | $136,974 | $2,237 |
The 2024 Sunshine List has employee who held exactly same position title ( Director Customer Service And Provincial Offences Administration And Financial Integration ) in the City of Hamilton.
| Full Name | Salary | Taxable Benefit |
|---|---|---|
| Cindy Mercanti | $211,948 | $2,323 |
The 2024 Sunshine List has 23 employees who held comparable positions in Ontario.
10 out of 23 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Cindy Mercanti | Director Customer Service And Provincial Offences Administration And Financial Integration | City of Hamilton | $214,271 |
| Amanda Pegg | Executive Director, Customer And Corporate Services | Town of Collingwood | $197,341 |
| Matthew Thibodeau | Director, Information Technology Customer Service | Conestoga College Institute Of Technology and Advanced Learning | $191,729 |
| Aman Dhaliwal | Director, Customer Support Services | Joseph Brant Hospital | $180,606 |
| Jana Miller | Director, Corporate Customer Service | City of Kitchener | $180,112 |
| Lee-ann Edgar | Director Customer Care Retailer Services | Ontario Lottery and Gaming Corporation | $170,238 |
| Maria Visocchi | Director, Communications, Community Engagement And Customer Service | City of Brantford | $164,067 |
| Rebeca Gonzalez | Director - Information Technology Customer Services | City of Toronto - Toronto Transit Commission | $160,268 |
| Cheri Harris | Associate Director of Communications And Customer Service | City of Barrie | $156,599 |
| Raphael Robinson | Director, Customer Services | Municipality of Chatham-Kent | $154,681 |